Patient & Visitor Guide

Useful information regarding your visit to our clinic!

Find us on the map

PLUS useful contact info

Member benefits

All the healthcare access and perks you get being our patient

First visit

New-patient form and what-to-bring

Enrollment

Free healthcare enrollment assistance

FAQs

Find the answers to all your questions

Health portal

Access to all your health information

What You Need For Your First Visit

Call (323) 789-5610 to make an appointment

State ID

Insurance Card/Information

A list of any medication you currently take

Referral form or Test order (if any)

Concerned about health insurance?

Healthcare is a right, and UMMA Community Clinic commits to making it accessible to everyone. We offer free membership services that help you enroll in the healthcare plan that’s right for you and your family. To get started, fill out the form below.

Enrollment App
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Frequently Asked Questions

What health services does UMMA provide?

UMMA provides the full spectrum of primary care, which includes family and internal medicine, pediatrics, immunizations, women’s health services, pre-natal care, geriatrics and HIV/STI testing to name a few.  View the full service list here.

Are there any requirements to be an UMMA patient?

UMMA serves those in the local community who are uninsured and those with MediCal, Medicaid and Covered California.  You must fall into one of those categories in order to be seen.

How long will it take to get my lab results back? How will I be notified?

Lab results can take anywhere from 3 to 10 business days to process. A member of the UMMA team will give you a call once they’re available, and the records will be made available in your Patient Portal account upon your request.

What is the Patient Portal?

The Patient Portal is a secure website where you can access all of your health records, lab results from any tests you may have had, check the status of your referral and even correspond with your doctor. If you are an UMMA patient and have an email address, you can create an account.  For assistance, please contact or notify any of the UMMA team members upon your next visit.

What is a referral? Will I need to pay?

Because some health services require special equipment and/or a physician who specializes in certain kinds of treatments or procedures, UMMA partners with some outside physicians and facilities and may recommend that you see them for treatment.  Should you receive a referral to an outside physician or facility, their billing will correspond with the health coverage programs that you are enrolled in.  If you do not have insurance, payment may be at little or no cost based on your income.

What do I need to know before my visit?

If you are currently uninsured, a member of our enrollment team will work with you to see if you qualify for any health programs such as MediCal, Medicaid or Covered California.  Our medical facilities are much like private healthcare offices than clinics. When you schedule your visit, please take note of the location as UMMA has two facilities – the UMMA Clinic on Florence, and the Fremont Wellness Center off of Avalon (79 th and Avalon) by Fremont High School.

Do you accept private insurance?

We do not currently accept private insurance.

Do you accept walk-ins?

UMMA accepts walk ins however, wait times vary and it’s not guaranteed that you will be seen the same day. Therefore, it’s highly recommended that you schedule an appointment by calling (323) 789-5610 to receive faster service. We often take same day appointments.

Who are your healthcare providers?

We have six physicians and three nurse practioners on staff – Dr. Cesar Barba, Dr. Sahar Abdelrahman, Dr. Showkot Rahman, NP Glenda LeFlore, NP Anne Gleason, and Dr. Yohanna Barth-Rogers. Please let us know at the time of scheduling your appointment if you have any preferences for your physician or nurse practitioner.

What are my payment options?

We accept cash, check and credit card.

Have more questions? Ask us!

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