Comprehensive Perinatal Health Worker / MA III
UMMA is looking for an experienced Comprehensive Perinatal Health Worker to join our team. Please see below for information on the position.
To apply, please read the position specifications below, learn more about UMMA, and then send your well-thought out cover letter and resume to email@example.com. This posting will be taken down once the position has been filled.
COMPREHENSIVE PERINATAL HEALTH WORKER JOB DESCRIPTION:
The Comprehensive Prenatal Health Worker (CPHW) provides support services, ongoing orientations, assessments, care plan development, appropriate nutrition, health education and psychosocial interventions and referrals as needed. Performs vital signs and documents accurately in the patient’s medical records each encounter. The CPHW is part of the interdisciplinary care team that includes the health care provider, health educator, nurses, dietitian, and social worker.
This position requires the full understanding and active participation in fulfilling the mission of UMMA Community Clinic. It is expected that the employee demonstrate behavior consistent with the core values of UMMA. The employee shall support UMMA’s strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and UMMA’s initiatives.
This position will be responsible for two major aspects of the various evidence-based practices: ensuring fidelity to the various models, and overseeing outcome data. This would include but not be limited to the following responsibilities:
- Complete all required documentation forms for the CPSP program.
- Develop appropriate (ICP) Individual Care Plan with patient after the assessment following CPSP protocol
- The CPHW work closely with the OB Lead provider for accuracy and productivity.
- Conduct postpartum assessments identifying breastfeeding and family planning counseling needs. Documents birth outcomes for compliance.
- Record accurate information obtained from patient or parent/guardian in the electronic health record in a timely manner.
- Explain procedures to patients, answers questions as needed and/or allay their anxiety by providing them with additional time and/or information to make informed decisions. Determine and assess patient’s understanding of information provided to them.
- Review and obtains informed consents from patients. Check for accuracy of consent/forms prior to filing into patient’s electronic health record.
- Enters all encounters in eClinical Works (eCW) CPSP tracking and manually
- Ensures continuity of care by establishing CPSP trimester re-assessments based on clients expected date of delivery.
- Refer clients to appropriate perinatal support services needed including; Dietician, Social Worker, IBH, Health Educator, Lactation Consultant, Oral Health, and Health Insurance Support. Generates outside referrals to community programs such as WIC and Welcome Baby as well as delivery hospital maternity tours.
- Attends monthly Prenatal Meetings
Medical Assistant Duties:
- Assess patients, measure vital signs, and obtain pertinent information as required per visit type.
- Review patient’s electronic medical record for completion and accuracy; makes sure that test results are in the electronic health records prior to the patient being seen by the physician/provider. Obtain any missing report as needed.
- Reinforce instructions given to patients by the physician. Provides patient’s with written or verbal education materials with regards to office policies, medication, management of disease, home treatments and special diets as needed.
- Observe patient’s reaction to drugs and/or treatments/procedure and reports any unusual condition or observation to the physician.
- Ensure that all orders and office services are completed and submitted for billing purpose.
- Assist in the follow-up of failed appointments. Notifies patient by mail or phone and documents follow-up in patient’s electronic health record.
- Collect specimen for pregnancy testing when there is no verification of pregnancy, Maintains and stocks rooms with patient care supplies, sterilizes equipment, and keeps work area clean, orderly and functional. Check, set up exam rooms and assist in the opening and closing of department.
- Ensure safety of patients and visitors by adhering to all safety rules and regulations
- Support the medical providers and other staff in the department.
- Perform other functions of a medical assistant both in the front and the back office as needed. Assist in discharging patient from care, placing orders, referrals, appointment scheduling, answering phones, maintaining front desk and back office supplies, etc.
- Assist in training and orienting new staff member
- Accurately maintain equipment and medication logs on a daily basis. Responsible for reporting equipment malfunction/repairs needed.
- Possess the ability to be flexible to function in all positions of the department
- Schedule appointments for all New OB Visits, Ultrasound, Prenatal Classes, IBH, Centering Pregnancy and return appointments for CPSP.
- Responsible for confirming clients scheduled for CPSP assessments and accommodates client for care to increase participation and productivity.
- Follow up on Missed Appointments by calling patient, rescheduling, and sending reminder letters.
Performs related duties as required.
- Ability to work in a fast past paced, high volume community clinic environment
- Perform functions required by CPSP (Comprehensive Perinatal Service Program). Must attend training to become a certified CPHW as mandated by the CPSP program.
- Must have basic knowledge of how prenatal care is provided
- Required to conduct patient follow up and tracking for Postpartum Quality Assurance to comply with standards
- Required to attend training for Family Planning Health Worker
- Required to attend training held by CAIR (California Immunization Registry)
- Required to attend a basic Breastfeeding Training
The incumbent in this position has no formal supervisory responsibility.
All employees are expected to provide the very highest level of service to Clinic patients and their families. In addition, their work ethic is expected to reflect the Islamic values and moral principles that inspired its founders. These include the core values that are universally shared and revered by society at large:
The environment for this position is medical clinic that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined setting in which he or she is free to move about at will.
The employee may occasionally be exposed to emotionally upset patients/family members.
In the course of performing this work, the incumbent:
- Will spend substantial time standing, sitting, speaking and listening
- Will reach, stoop, bend, kneel, crouch, lift supplies and equipment
- Must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move patients for which he/she must obtain assistance
- Must use personal protective supplies/equipment in accordance with policies
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
- Multiple-line Telephone, fax
- Computer, printer and related equipment
- Copy machine
- Credit Card Machine
Computer software may include any or all of the following:
- EMR-eClinical Works
- Microsoft Office
- Microsoft Excel
- Internet Explorer
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.
To perform effectively in this position, the incumbent must have:
- High school graduate or equivalency.
- Certification or diploma as a medical assistant in the State of California.
- Certification through the California Family Health Council (CFHC) Basic Health Worker course, recommended.
- CPHW training required
- Family Planning Certificate recommended
- Lactation Education training recommended
- Ability to speak, write and read English
- Bilingual, English and Spanish preferred
- Knowledge of computer, office equipment use
- At least two years’ experience as a medical assistant in adult, pediatric and or OB/Gyn outpatient setting.
- Must be flexible with his/hers hours.
- Must be able to perform physical requirements of this job including:
- prolonged standing and walking
- repetitive motion, e.g. computer use
We appreciate your time and look forward to hearing from you!